Cookie Policy
How we use cookies on this website and how you can manage them.
Last updated: 25 July 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you use it. Cookies do not contain personal information such as your name or payment details.
2. Essential Cookies
These cookies are strictly necessary for the website to function. They cannot be switched off as the website would not work properly without them.
| Cookie | Purpose | Duration |
|---|---|---|
| wordpress_sec_* | WordPress authentication and session management | Session |
| wp_lang | Language preference | Session |
| litespeed_* | Performance caching to improve page load speed | Varies |
| qweb_cookie_consent | Stores your cookie consent preferences | 1 year |
3. Functional Cookies
These cookies enable enhanced features such as the appointment booking system and online enquiry forms. They are set by our service providers and are necessary for those features to work securely.
| Cookie | Purpose | Duration |
|---|---|---|
| qweb_session | Booking system session for appointment requests | Session |
| qweb_dismiss_* | Remembers dismissed notifications and announcements | 30 days |
4. Analytics Cookies
We may use analytics tools to understand how visitors interact with our website. These cookies collect information in an aggregated, anonymous form and help us improve the user experience. No personally identifiable information is collected.
You can opt out of analytics cookies at any time using the cookie preferences link in our footer or through your browser settings.
5. Third-Party Cookies
Some pages embed content from third-party services, which may set their own cookies:
- Google Maps - used on our Contact page to show our location. Google may set cookies according to their own privacy policy.
- Google Reviews - review data displayed from our Google Business Profile.
We do not control cookies set by third parties. Please refer to their respective privacy policies for more information.
6. Managing Your Cookies
You can control cookies in several ways:
- Use the "Cookie Preferences" link in our website footer to update your choices
- Adjust your browser settings to block or delete cookies (see your browser's help section)
- Visit allaboutcookies.org for guidance on managing cookies in common browsers
Please note that disabling essential cookies may prevent parts of this website from functioning correctly, including the booking system and enquiry forms.
7. Contact Us
If you have any questions about our use of cookies, please contact us or refer to our Privacy Policy for further details on how we handle your data.