Terms of Use

Last updated: 25 July 2026

By accessing and using this website, you agree to be bound by the following terms and conditions. If you do not agree, please do not use this website. This website is operated by .

1. Website Purpose

This website is provided by Derby Street Pharmacy to offer information about our pharmacy services, allow you to book appointments, submit enquiries, and access healthcare resources. It is intended for residents of the United Kingdom.

2. Medical Disclaimer

The content on this website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. It is not a substitute for professional healthcare advice from a qualified pharmacist, doctor, or other healthcare provider.

Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

In a medical emergency, call 999 immediately. For urgent medical advice, call NHS 111.

3. Service Information

While we make every effort to keep service information, pricing, and availability up to date, we reserve the right to change, suspend, or withdraw any service without prior notice. Prices shown on this website are correct at the time of publication but may be subject to change.

All clinical services are subject to a pharmacist assessment of suitability. We reserve the right to decline to provide a service where, in the professional judgement of our pharmacist, it would not be safe or appropriate to do so.

4. Online Bookings and Enquiries

Appointment bookings made through this website are subject to availability and confirmation. Submitting a booking request does not guarantee an appointment until confirmed by our team.

Information you provide through online forms must be accurate and complete. We are not responsible for any consequences arising from incorrect information provided by you.

5. Prescription Services

Prescription-only medicines (POM) can only be supplied against a valid prescription or following a clinical consultation with one of our qualified pharmacist prescribers. We are legally required to verify the identity and eligibility of patients before dispensing certain medications.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of or its licensors and is protected by copyright and intellectual property laws. You may view and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content without our prior written consent.

7. Third-Party Links

This website may contain links to third-party websites (for example, NHS websites, GPhC, or our booking system). We are not responsible for the content, accuracy, or privacy practices of those external sites. Linking to a third-party website does not imply endorsement.

8. Limitation of Liability

To the fullest extent permitted by law:

• We do not guarantee that this website will be available at all times or free from errors, viruses, or other harmful components
• We are not liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, this website
• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law

9. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy and Cookie Policy. Please read these documents carefully.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these terms from time to time. Continued use of the website after changes are published constitutes your acceptance of the revised terms. We encourage you to review this page periodically.